Terms & conditions
The site www.italianluxuryfashion.eu is created to promote manufacturers and distributors working in luxury segment and acts as intermediate between “Seller” and “ Client”. The staff of www.italianluxuryfashion.eu is dedicated to selection of the products with the best price /quality ration and its further placement on the site.
The Client by placing orders at www.italianluxuryfashion.eu accepts the following TERMS & CONDITIONS:
ORDER CONFIRMATION AND CANCELLING
Order placement at www.italianluxuryfashion.eu is made by placing the desired item into the shopping cart and further selection of the payment and delivery methods. The Client receives electronic confirmation of the order placed to its email. The item is reserved for 72 hours.
In case the order was not paid during the abovementioned period, www.italianluxuryfashion.eu reserves the right of its cancelling.
Before order payment it is recommended to confirm the product availability by using section “contacts” of www.italianluxuryfashion.eu
PAYMENT SECURITY
BANK TRANSFER
The bill is sent to the Client’s email after on-line order completion. The Client transfers money to the indicated bank payment details and within 72 hours sends back scanned documental confirmation of such transaction with the bank’s stamp. Fees and commissions depend on the chosen bank and transfer system.
SHIPPING INFORMATION
The Clients’ order procession is started immediately after payment confirmation. The Client will receive all the necessary information for parcel receiving to his/her email.
STANDARD UKRAINE
Shipment at the territory of Ukraine is paid according to the tariffs of the authorized shipping company “Nova Poshta” at the moment of parcel receiving at the post office.
Delivery period makes 3-10 working days since order payment confirmation (depends on the region and product availability at the warehouse). After parcel arrival to the indicated post office the Client has the possibility to order house-door delivery at extra cost.
N.B. While ordering large-size items of DESIGN HOUSE section shipment terms & cost are discussed individually. All Clients are kindly asked to apply at “contacts” section of www.italianluxuryfashion.eu or write to This email address is being protected from spambots. You need JavaScript enabled to view it.
Once parcel shipping declaration number is communicated to the Client the ownership right of the item purchased is passed to him/her and the responsibility of eventual delivery terms breaches is transferred to the authorized shipping company.
RETURNS & EXCHAGE
On www.italianluxuryfashion.eu there are new things and vintage items; conservation rate of the vintage items is indicated by points from 1 till 10.
The Client of www.italianluxuryfashion.eu has the right to return or exchange the item purchased during 14 days since its delivery.
RETURNS & EXCHANGE POLICY
- The item purchased is in its original state including original packaging and labels, and is not in the list of the items that cannot be changed or returned under the Ukrainian Law (lingerie, bed linen, feather items, gloves, tights and stockings, printed press & books, cosmetics, perfumes, jewelry)
- Shoes are tried only on the carpeted floor surface in order to avoid deformation of the sole;
- Shirts correspond to the collar size and are not opened to try on as the initial state of the packaging is not restored;
- Clothes is tried on without make up, there should be visible stains of lipstick, tone cream, personal or perfumes smells;
- Within 3 days since purchased item delivery a return or exchange request is sent to info@ italianluxuryfashion.eu including its reason and scan copies of the first passport page, payment document;
- Purchased item including original packaging, labels and payment documents was delivered back to the sender’s address by the same shipping company within 14 days since its delivery to the Client;
- Shipping expenses of the purchased item return or exchange are not reimbursed to the Client except cases where such returns are fault of the www.italianluxuryfashion.eu , namely, parcel content does not correspond to the Client’s order.
Given fulfillment of the abovementioned Returns & Exchange Policy www.italianluxuryfashion.eu upon Client’s agreement will replace the item purchase or reimburse its cost excluding shipping expenses and banking fees during 3-10 working days.
PRIVACY
The Clients authorize www.italianluxuryfashion.eu to process their personal data required for the present Terms & Conditions fulfillment.
In case the Client gave its consent for newsletter receiving, www.italianluxuryfashion.eu is authorized to inform him/her via email, phone or sms messages till the moment of such consent recall. www.italianluxuryfashion.eu has all rights reserved on the materials published. The site content is an intellectual property protected by Copyright law.
OTHER CONDITIONS
www.italianluxuryfashion.eu reserves to right to change the prices on its site without any prior informing. The price indicated at the bill at the moment of Client’s order confirmation cannot be changed.
www.italianluxuryfashion.eu makes its best for the most accurate product description and colours transmission. However quality of images mostly depends on personal setting of Client’s monitor, thus, www.italianluxuryfashion.eu cannot guarantee absolutely correct product colour perception.
www.italianluxuryfashion.eu is always available for major product details information via section “contacts” or This email address is being protected from spambots. You need JavaScript enabled to view it. .
Clients of www.italianluxuryfashion.eu are obliged to provide accurate and correct information required for product shipment or eventual reimbursement. Material loss in case incorrect data provided by the Client is not compensated by www.italianluxuryfashion.eu.